Frequently Asked Questions
Find answers to common questions about Tablefunny products, shipping, payment, and more!
Questions about Shipment
Q1 : Do you ship worldwide? >
A1 : Yes, we offer worldwide shipping so you can enjoy Tablefunny products no matter where you are!
Q2 : Where do you ship goods from? >
A2 : Our warehouse is located in China, and all goods will be shipped directly from mainland China.
Q3 : What is the shipping cost? >
A3 : To ensure a great shopping experience, we are pleased to offer free international shipment on all orders!
Q4 : What is the shipping time? >
A4 : Expected delivery times vary by region. Please see the table below for more details, or visit our Expected Delivery Time page for the latest information.
| Area | Time |
|---|---|
| United States, Canada, Spain, Germany, France, United Kingdom, Japan, Thailand, Philippines, Singapore, Vietnam | 3-10 Business Days |
| Netherlands, Belgium, Luxembourg, South Africa | 5-10 Business Days |
| Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Ireland, Australia, New Zealand | 7-15 Business Days |
| Brazil, Mexico, Italy, Russia, Ukraine | 10-20 Business Days |
| Other Countries | Up to 30 Business Days |
Q5 : How do I track my package? >
A5 : You can easily track your package on Track your order. If you need further assistance or a personal status update, please don't hesitate to contact our service team at service@tablefunny.com, and we'll be happy to help.
Questions about Payment & Order
Q1 : What payment methods do you accept? >
A1 : For your convenience, we accept payments via PayPal and Credit Card (Visa, Mastercard, Amex, etc.).
Q2 : My payment was declined, why? How can I solve it? >
A2 : If your credit card payment was declined, we recommend contacting your bank or credit card provider's support team directly for clarification. Often, they can resolve the issue quickly. If the problem persists, please remember that we also accept PayPal payments, which might be a good alternative.
Q3 : How do I cancel my order? >
A3 : If your order has not yet been shipped, please contact our Service Support Team immediately at service@tablefunny.com. We will process your cancellation and issue a full refund promptly.
Q4 : Is my information secure on this site? >
A4 : Absolutely! At Tablefunny, we take your privacy and security very seriously. We employ robust precautions to protect your personal information both online and offline when you submit sensitive data. You can shop with confidence.
Q5 : What if my address is wrong? >
A5 : If an incorrect recipient address leads to a failed delivery, the parcel will typically be returned to us. Once we receive the package, we will contact you to confirm an updated address and arrange for re-delivery of your Tablefunny order.
Questions about Returns & Refunds
Q1 : What items are returnable? >
A1 :
- We gladly accept returns or exchanges within a 30-day period from the date of delivery.
- All returned items must be in their original, unused, unwashed, and unworn condition. No exceptions can be made.
Q2 : How do I return a product? >
A2 : Please contact the Tablefunny Service Team at service@tablefunny.com to confirm the details and ensure your item meets our return conditions. Once agreed, our Service Team will provide you with detailed return instructions. Please provide us with the return tracking number after you've shipped the item back.
Q3 : What is your refund policy? >
A3 : Refunds are typically processed within 1-5 business days after you receive our confirmation of your order cancellation or returned item acceptance.
Q4 : How will I be refunded? >
A4 : All refunds will be applied to your original method of payment (e.g., the credit card or PayPal account used for the purchase).
